Sometimes the app may experience connection hiccups or simply be too overloaded. You can try waiting a few seconds or here's a straightforward fix:
1. Verify on Core Scan: Double-check the correct token amount on Core Scan Explorer.
2. Latest app version: Make sure your app is up to date. You can check this in the App Store or Play Store
2. Stable connection: Ensure your internet connection is strong. A weak connection could cause discrepancies in token values.
3. Network Switch: Try switching to a different network briefly and then switch back.
4. Restart your Element app: Resolve issues and ensure optimal performance by restarting your Element app. Close the application, wait a few moments, and then reopen it to refresh and address any potential glitches or slowdowns.
If the issue persists, let us know for further assistance.